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- The player from Germany had requested a withdrawal prior to submitting their complaint.
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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service.
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Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels. We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Caspero Casino to be somewhat unfair. In our comprehensive review of all relevant aspects, Caspero Casino has attained a Very low Safety Index of 1.5. As far as we are aware, no relevant casino blacklists mention Caspero Casino.
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- The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500.
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- Bottom holds all the relevant casino information and we advise in taking time to understand the T&C prior to engaging in the site’s activities.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was
casino caspero advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint.
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Player’s winnings haven’t been received yet.
However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs. We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances. Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
The actual arrival of money can require maximum 0-7 hours in some situations. Our Caspero withdrawal review suggests that they typically takes care of your payout query momentarily. Let's see (1) how to withdraw your money at Caspero, (2) how much time is needed to withdraw, (3) and the miscellaneous payment methods available.
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The situation remained pending as the team awaited any potential response from the casino. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. He noted that no account verification had been requested despite using a welcome bonus. Caspero Casino has an average customer support, judging by the results of our testing. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. The table below shows the casino's win and withdrawal limitations.
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