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However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks. The player from Germany had been waiting for his payout from Caspero since September 27th and had received only standard responses regarding the withdrawal process. A selection of games from multiple game providers have been checked and NO fake games have been found. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review. That is why we always check these when reviewing casinos.
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- The player from Germany had requested a withdrawal prior to submitting their complaint.
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- Any additional hold-ups may be down to your casino site operator, payment gateway, or an intermediary.
Payment methods
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Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team's assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint.
He noted that no account verification had been requested despite using a welcome bonus. Caspero Casino has an average customer support, judging by the results of our testing. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Caspero Casino, managing your account, withdrawals, or other matters. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. The table below shows the casino's win and withdrawal limitations. Caspero Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
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